Desktop client forgetting PW

Tue Mar 07, 2017 9:34 am in AirDroid Win

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OP

Desktop client forgetting PW

Since a time back (some weeks), each time the client fails to login it asks for the password. This is getting very annoying to me, and I would like to get it fixed somehow.

Please advice!

/S
Sacke
#1

Re: Desktop client forgetting PW

Since a time back (some weeks), each time the client fails to login it asks for the password. This is getting very annoying to me, and I would like to get it fixed somehow.

Please advice!

/S

Hi Sack, do you click the box next to "Stay signed in" on the login page?
Lillian
Admin
#2

Re: Desktop client forgetting PW

Yes I have ( I know you had to ask :P )
Sacke
#3

Re: Desktop client forgetting PW

Lillian likes this post.
dc
#4

Re: Desktop client forgetting PW

Yes I have ( I know you had to ask Image )

Hi, pls send us log files on your PC so that we can better help.
1. Please enter “%appdata%\airdroid\logs” on Windows explorer and you will find the log files.
2. Please enter “%appdata%\airdroid\exception” on Windows explorer and you will find the log files.
Lillian
Admin
#5

Re: Desktop client forgetting PW

Hi Lilian,

Attached the logs asked.
Attachments
Logs.zip
(786.22 KB) Downloaded 25 times
Exception.zip
(1.1 MiB) Downloaded 28 times
Sacke
#6

Re: Desktop client forgetting PW

Hi Lilian,

Attached the logs asked.Attachments Logs.zip(786.22 KB) Downloaded 4 times Exception.zip(1.1 MiB) Downloaded 2 times

Yes Sack, it seems to be weird...
Does the same issue happen this week? How about on web.airdroid.com? Does the issue occur on web.airdroid.com?
Lillian
Admin
#7

Re: Desktop client forgetting PW

Hi Lilian

Yes, still happening. I entered the web IF and I had no issues with it, it logged me in automatically. Seems to work.
Sacke
#8

Re: Desktop client forgetting PW

Hello, I have the same issue.
I also reinstalled several times...

my exception contains:

------------Time:15.03.2017 20:56:10---------------
System.FormatException: Die Zeichenfolge wurde nicht als gültiges DateTime erkannt.
bei System.DateTimeParse.ParseExact(String s, String format, DateTimeFormatInfo dtfi, DateTimeStyles style)
bei AirDroid.Android.AirLogDB.dEneN0nLTdd(DirectoryInfo )

It's the same like with "Sacke"s exception.

web.aidroid.com remember my login, but i cannot acces via https (SSL), so I don't like the webinterface.

With this problems, I dont like to pay for the service - it's user-unfriendly without auto-login.

I have this issue since about 3 months maybe..?

The large count of views of this topic show that maybe other people have same issues.

Fabian
Attachments
AirDroid.zip
(738.05 KB) Downloaded 22 times
spookyxy
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