Air Mirror setting works but only gets the black screenquestion

Wed Jun 28, 2017 2:16 am in AirDroid Win

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A2noir
OP

Air Mirror setting works but only gets the black screen

I use AirDroid 4.0. Installed on both PC and Huawei Union. Setting works so both are connected. I click on AirMirror icon, All I see is black screen. The connection seems to be working because when I click on home, my Huawei device goes to home. But because the screen is black/blank, I cannot control the Huawei device remotely.
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A2noir
Niki Admin
#1

Re: Air Mirror setting works but only gets the black screen

I use AirDroid 4.0. Installed on both PC and Huawei Union. Setting works so both are connected. I click on AirMirror icon, All I see is black screen. The connection seems to be working because when I click on home, my Huawei device goes to home. But because the screen is black/blank, I cannot control the Huawei device remotely.

Hi,

Thank you for your feedback.

Would you like to try to use Airmirror on web side to see if have the same problem?

If so please contact us without hesitate.

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
Niki Admin
#2

Re: Air Mirror setting works but only gets the black screen

Hi,

Thank you for your feedback.

Would you like to try to use Airmirror on web side to see if have the same problem?

If so please contact us without hesitate.

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,

AirDroid Team

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Niki
Admin
diegovia
#3

Re: Air Mirror setting works but only gets the black screen

Hi! Same happend to me. When I click on AirMirror, I see black screen, and when i click on screnshot the photo looks black too. The other buttons like Home screen, switch task, etc, work well.
I tryed on AirDroid Desktop and AirDroid Web, and got the same error.
diegovia
Niki Admin
#4

Re: Air Mirror setting works but only gets the black screen

Hi! Same happend to me. When I click on AirMirror, I see black screen, and when i click on screnshot the photo looks black too. The other buttons like Home screen, switch task, etc, work well.
I tryed on AirDroid Desktop and AirDroid Web, and got the same error.

Hi,

Thank you for your feedback.

Sorry for any inconvenience that you've experienced.

Would you please help us clarify this issue by providing us the following info:

1.Do you use airmirror in root way?
2.If yes,are you using Kingroot to root the device?


By the way, we would like to know why you are in pursuit of this feature and when/where you will use it?

It would be much helpful for us to further check the issue.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
lionel
#5

Re: Air Mirror setting works but only gets the black screen

This has been a common problem for most of the users. I have tried to take the screenshot of the issue but couldn’t do it as the screen turns out to be completely blank. It seems to be really annoying even after trying all sorts of changes. http://www.bamedsupplies.com/medical-gloves.html
lionel
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