AirDroid "Ghost" window on desktop after exit fullscreen application.question

Fri Nov 17, 2017 10:05 pm in AirDroid Win

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Rsslone
OP

AirDroid "Ghost" window on desktop after exit fullscreen application.

Hello, I've come across a problem with airdroid that leaves a ghost outline of airdroids windows after exiting a fullscreen app or game.
Previous Thread
http://forums.airdroid.com/viewtopic.php?f=5&t=28042
My desktop
With airdroid open - https://puu.sh/yocOj/f217f83145.jpg
With airdroid closed - https://puu.sh/yocQC/1ffcfbab5d.jpg
note: desktop is a moving picture, but you can notice the windows boarder in the center right
2 people like this post.
Rsslone
Niki Admin
#1

Re: AirDroid "Ghost" window on desktop after exit fullscreen application.

Hello, I've come across a problem with airdroid that leaves a ghost outline of airdroids windows after exiting a fullscreen app or game.
Previous Thread
http://forums.airdroid.com/viewtopic.php?f=5&t=28042
My desktop
With airdroid open - https://puu.sh/yocOj/f217f83145.jpg
With airdroid closed - https://puu.sh/yocQC/1ffcfbab5d.jpg
note: desktop is a moving picture, but you can notice the windows boarder in the center right

Hi,

Thank you for your feedback.

Please kindly download the following package and use the if it fix.
https://dl.airdroid.com/20171027164718_AirDroid_Setup_Frame_3.6.0.0_fix_201710261815.exe

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
Rsslone
#2

Re: AirDroid "Ghost" window on desktop after exit fullscreen application.

Hi,

Thank you for your feedback.

Please kindly download the following package and use the if it fix.
https://dl.airdroid.com/20171027164718_AirDroid_Setup_Frame_3.6.0.0_fix_201710261815.exe

Feel free to let us know if you need further help.

Best Regards,

EDIT: It did not work, see posts below.

Thanks for your reply Niki, I have done some quick tests and this does seem to fix the issue. I hope the fix can be useful for future releases :)
Rsslone
Charles Haris
#3

Re: AirDroid "Ghost" window on desktop after exit fullscreen application.

I tried this update and thought it was working but when I undocked my laptop from the docking station, the ghost window appeared. On the dock, i use external monitors. When undocked im using the laptop display and thats when the ghost window appears. Killing airdroid and restarting it does fix it.
Charles Haris
Rsslone
#4

Re: AirDroid "Ghost" window on desktop after exit fullscreen application.

Actually after playing some games and using fullscreen apps I have noticed this did not fix it. I just must have thought it did since it was on another monitor without noticing.
Rsslone
Niki Admin
#5

Re: AirDroid "Ghost" window on desktop after exit fullscreen application.

Actually after playing some games and using fullscreen apps I have noticed this did not fix it. I just must have thought it did since it was on another monitor without noticing.
Thank you for you prompt reply.

Would you like to tell us what operation did you do then find the issue is still exist? Would you please tell us more details of that?

It would be helpful if you could send us a screenshot of the error page.

Best Regards,
Niki
Admin
Charles Haris
#6

Re: AirDroid "Ghost" window on desktop after exit fullscreen application.

For me, when the laptop is undocked and now using the laptop display where it was using external monitors only creates this ghost window for me. If I re-dock the laptop, the ghost window remains.
Charles Haris
Rsslone
#7

Re: AirDroid "Ghost" window on desktop after exit fullscreen application.

Thank you for you prompt reply.

Would you like to tell us what operation did you do then find the issue is still exist? Would you please tell us more details of that?

It would be helpful if you could send us a screenshot of the error page.

Best Regards,
I have 3 monitors and run a game in a res below native, if that is relevant. The problem is that when exiting the fullscreen application there is a ghost window on the desktop. Here is what it looks like before I exit and restart AirDroid - https://i.imgur.com/1qb1OwC.png
Rsslone
Rsslone
#8

Re: AirDroid "Ghost" window on desktop after exit fullscreen application.

Bump?
Rsslone
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