Contacts are not showing over web.airdroid with Google Pixel XL 2question

Fri Jan 19, 2018 5:42 pm in AirDroid Web

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optimus
OP

Contacts are not showing over web.airdroid with Google Pixel XL 2

Hello guys,

connected to my Google Pixel XL 2 via web.airdroid my contacts are not showing. It´s just loading all the time. What could be the problem? I can add new contacts but that´s it.
optimus
Niki Admin
#1

Re: Contacts are not showing over web.airdroid with Google Pixel XL 2

Hello guys,

connected to my Google Pixel XL 2 via web.airdroid my contacts are not showing. It´s just loading all the time. What could be the problem? I can add new contacts but that´s it.
Hi,

Thank you for your feedback.

Would you like to send us a screenshot of the error page?

We would like to confirm with you that whether other feature use well?

If other feature are the same, loading all the time,would you please send us
your log file of your phone so that we can give you a further check?
(Kindly note that there is no personal data collected and the required info is for further checking the issue.)
You can find the log files here:
Phone:
/sdcard/airdroid/exception.log
SD Card/Android/data/com.sand.airdroid/files/
SD card/Android/data/com.sand.airdroid/files/main.log

If this issue showed up on Jan 19, then please forward files named by 20180119 to us.

Always feel free to contact us if you need any assistance.

Best regards,
Niki
Admin
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