I WANT MY MONEY BACK

I PAID $20 TO CONNECT MY COMPUTER TO MY CELL PHONE THROUGH AIRDROID. IT HAS NEVER WORKED....EVER! HOW DO I GET MY MONEY BACK??

Would you tell us more details about your problem to help us figure it out? Such as your operations, the error messages, etc.
And if you want a refund, you can send the following information to pay@airdroid.com: your AirDroid account, PayPal account that you used to purchase the item and the item need to be cancelled.