Text Messages Not Showing Up on PC

Tue Oct 15, 2013 2:58 am in AirDroid Web

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bubbly4smilez
OP

Text Messages Not Showing Up on PC

My Samsung Galaxy S4 touch screen does not work; however, the rest of the phone works and I am able to connect to AirDroid. I see pretty much everything on my phone including text messages. However, it is not showing me all my text messages. I know this because I can hear and see that I am receiving new text messages on my phone (but I cannot access it); however, it is not appearing on my PC even though I am logged into AirDroid and it is synched to my phone. What can I do to retrieve the text messages?
bubbly4smilez
LVHAlfons
#1

Title

Thanks for your feedback.
It seems a rare case. Would you please tell us more details about your issue:
1. Does SMS module of AirDroid work properly before?
2. Do you install any SMS apps in your device? If yes, this might cause the problem you mentioned.
3. AirDroid now do not support MMS, could it be possible that some of the messages you received are MMS?
LVHAlfons
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