Problem connecting airdroid 2.0.8

Tue Jan 28, 2014 12:16 pm in AirDroid Web

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Alexandru
OP

Problem connecting airdroid 2.0.8

Hello, I have a problem with the connection application, a few days fails to connect to the phone, but I do not understand why. I feel that the problem has emerged with that update.
Firewall disabled (computer and router), antivirus disabled, I checked is not the problem at ports, nothing.


Picture phone
Image


Desktop picture
Image
As seen in the picture, trying to connect without success


I use version 2.0.8 airdroid my phone is Htc explorer, thank you!
Alexandru

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chance01repair
#1

Title

No one help me? even a suggestion.
- I've tried other versions
- Reset router
- I tried with firefox and IE
but still nothing
chance01repair

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quail60drain
#2

Title

This is an ongoing problem, Alexandru. A few of us have been reporting similar symptoms for the past few weeks. So far, they haven't come up with a solution.
quail60drain

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LVHAlfons
#3

Title

@Alexandru,
Thanks for your feedback and sorry for any inconvenience this may have caused.

After this you'll get the error message "Connection failed"?

Does this happen in previous version? Would you please run a test for us so that we can get more info on this issue?
LVHAlfons

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chance01repair
#4

Title

I do not know if the problem is related to the version 2.0.8, I tested other versions 2.0.7, 1.1.0 the problem persists, I failed to connect. I tried to connect to that IP address (lan) without success.


Image



Image

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Normally if I gave (ping lan ip) run cmd, it was supposed to be something? once I connect to that IP was supposed to make a connection, thanks.


Image

tend to think that the problem is somewhere in the server (connection), not the application.
chance01repair

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LVHAlfons
#5

Title

@Alexandru
If you still get the error message of connection failed, please run the test here so we can get more info of the issue: http://tr.airdroid.com/

As to the issue of Lite mode, you tap "Accept" but get the error message that "Connection rejected by device"? If yes, please contact support@airdroid.com to get the fix on this.
LVHAlfons

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chance01repair
#6

Title

I realized that test and I attached a picture, but the problem still persists



Image

Image
chance01repair
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