remote connection fails

Wed Feb 26, 2014 8:11 pm in AirDroid Web

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pp44
OP

remote connection fails

My remote connection often fails, maybe 50% of attemps just fail, first there is a window "Connecting to , please wait...", and then "Connection failed". It happens on my phone, tablet, PC located in different place, on 3G, and on LAN. I tried various browsers, when it works, it works with Firefox, Chrome, Next Browser, Opera, when it doesn't work, it just doesn't work, no matter which browser I use. I'm a premium user, and my traffic is well under the quota limit. I can login to the website, just can't connect to my device. Any ideas?
pp44

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AirDroid forum has stopped maintance, feel free to visit Help Center to submit feedback.

LVHAlfons
#1

Title

Hi pp44,
Thanks for your feedback and sorry for the late reply.

Would you please tell us the device model, Android version you are using? And your AirDroid account?
LVHAlfons
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