Web interface: contacts and apps not working

Mon Apr 21, 2014 10:24 pm in AirDroid Web

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Dalesc
OP

Web interface: contacts and apps not working

Since the last update (2.1.0) my contacts fails to load at all through http://web.airdroid.com and my apps only shows 25 of around 80 user apps.

When I click on the Contacts icon, the window opens but just displays the chasing dots endlessly. I have around 1190 contacts. This used to work but would take some minutes to load the full contact list. Now it doesn't work at all.

When I click on the Apps icon, only 25 apps are shown.

Phone is HTC One X running Android 4.2.2.

If you need to know anything else, just ask.

Cheers.
Dalesc

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LVHAlfons
#1

Title

Hi Dalesc,
Thanks for your feedback.

Would you please tell us what web browser are you using? The OS of your computer?

Does SMS, Files and Photos work normally?
LVHAlfons

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neiva
#2

Title

OS: openSUSE 13.1 (Bottle) (x86_64)Browser: Google Chrome 34.0.1847.116


SMS: OK
Files: OK
Photos: OK
neiva

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G5387
#3

Title

same problemos : win 7 64 bit
browser : firefox - ie- chrome - maxthon ...etc....
G5387

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LVHAlfons
#4

Title

Hi bdr529,
What's the device model, Android version?
LVHAlfons

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G5387
#6

Title

MEDIACOM M-MP5303G with android 4.1.2
G5387

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LVHAlfons
#7

Title

Hi all,
I've reported this to the developers. They'll make some improvements on loading contacts.

As to the wrong display of app number. Please uninstall AirDroid and re-install again to see if it works.

Sorry for any inconvenience this have caused.
LVHAlfons

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neiva
#8

Title

Reinstalling fixed the app problem but contacts is still broken.
neiva

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neiva
#9

Title

Re-installing has lost my premium features. How do I get them back, please?
neiva
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