Message window not poping up

Mon Dec 05, 2011 1:46 pm in AirDroid Web

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Barney
OP

Message window not poping up

Hey AirDroid team,

I'm having one problem with it: some of my contacts won't open. As I click on them the message window just doesn't popup. Any advice?

Thanks for your great app!!!
Barney
airdroidAdmin Admin
#1

Title

Will you please post the following information to help us better troubleshoot it?
Browser:
Desktop OS:
Android device:
Android OS version:

Thanks.
airdroidAdmin
Admin
MSN [Bot]
#2

Title

I have the same issue.
Browser: IE8, Firefox 8.0.1, Chrome 15.0
Desktop OS: Windows 7 Ultimate
Android device: HTC Desire S
Android OS version: 2.3.5
MSN [Bot]
Ryan_Administrator
#3

Title

Same issue - instead of the message window popping up, you get a icon in the window footer (like a Windows OS minimized window). Clicking on the icon does nothing.
Ryan_Administrator
frank
#4

Title

Same thing here, all browsers fully up to date. OS is Windows 7, also fully up to date. Only some messages don't open and sometimes the time stamps in the conversation are wrong causing replies to be seen in improper order.
frank
joy
#5

Title

Same here, tried it on:

Browser: IE8, Firefox 8.0 and Chrome 12
Desktop OS: Windows 7 Enterprise
...and...

Browser: Firefox 8.0
Desktop OS: Ubuntu 10.11

Android device: Samsung Galaxy S II (i9100)

Android OS version: 2.3.6


As lplatz said you only get an icon on the "task bar"...if you click several times on the contact with the issue you end up with a bunch of icons on the bar.

I tried adding/removing the contact to my favorites (start it) and adding/remove a + sing before the country code but non of it helps.

So far I'm loving this app...
Keep the great work!!!

Rgds,
MaNRo
joy
AdsBot [Google]
#6

Title

Guys would you please check if the contact number you failed to open contains "#", "*" or other symbol?Thanks.
AdsBot [Google]
Ryan_Administrator
#7

Title

I don't see any unnecessary syntax in my listed contacts (new forum topic there also).

The order in which I have encountered this issue. I open messages by clicking the "Messages" icon.
This opens the Messages window.
I click on contact I'd like to text
Image

Instead of the text message window opening up, I get the open window notification icon in the footer of AirDroid window.
Image

Even w/these issues, this app is one of the best; most useful on the market.
Ryan_Administrator
frank
#8

Title

Seems to be on the device side... Lets hope the fix is in the next update.
frank
Bobert
#9

Title

same here, although I just noticed it with a single contact on a consistent basis. The contact is all uppercase and only first name without a last.
I went as far as renaming the contact but no joy.

Using a Droid X2
Bobert
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