Screenshot errorquestion

Thu Nov 02, 2017 3:10 pm in AirDroid Web

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LunT4Z13
OP

Screenshot error

Hi, I want to ask about screen shot features.
At first it worked fine.
But after uninstall n install again, when i use this feature the system UI on my phone is stop.
I uses Samsung J5 Prime.
How to fix it?
Thx
LunT4Z13
Niki Admin
#1

Re: Screenshot error

Hi, I want to ask about screen shot features.
At first it worked fine.
But after uninstall n install again, when i use this feature the system UI on my phone is stop.
I uses Samsung J5 Prime.
How to fix it?
Thx

Hi,

Thank you for your email.

Would you please tell us more details of your question?

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
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