cannot send sms - Airdroid web

Tue Nov 14, 2017 11:23 am in AirDroid Web

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antidopinguser
OP

cannot send sms - Airdroid web

Good morning
i have this setup:
- huawei p8 lite 2017 (with airdroid appa isntalled)
- hp chromebook 11 g4

until my last year samsung s5 smartphone i was able to send sms through the airdroid web interface. I simply chose destinary, wrote the sms and hit return. the message was sent and was synced with the smartphone. Since i bought my new huawei everything changed for the worse. I try doing the same and it stays forever in the "sending" phase. And it actually never bsends anything. I even put on the permission about sms on advanced settings with no help. Can you help? Sorry for my non-perfect english, i'm from italy.
Thankyou in advance and best regards
Attachments
Screenshot 2017-11-14 at 12.21.40.png
antidopinguser
Brian@
#1

Re: cannot send sms - Airdroid web

Good morning
i have this setup:
- huawei p8 lite 2017 (with airdroid appa isntalled)
- hp chromebook 11 g4

until my last year samsung s5 smartphone i was able to send sms through the airdroid web interface. I simply chose destinary, wrote the sms and hit return. the message was sent and was synced with the smartphone. Since i bought my new huawei everything changed for the worse. I try doing the same and it stays forever in the "sending" phase. And it actually never bsends anything. I even put on the permission about sms on advanced settings with no help. Can you help? Sorry for my non-perfect english, i'm from italy.
Thankyou in advance and best regardsAttachmentsImage

I would love to see a reply because I have the same problem. I can't get a new message to send from the computer app or from the web.
Brian@
Niki Admin
#2

Re: cannot send sms - Airdroid web


I would love to see a reply because I have the same problem. I can't get a new message to send from the computer app or from the web.
Hi,

Thank you for feedback.

We would like to confirm with you that do you use Huawei device to send SMS.

If yes, we are afraid that Huawei developers have set restriction for the device system so this issue will occur when you sending out message via non-default SMS app.

We've sent an e-mail to Huawei developers for negotiation and wish to work this issue out together , but so far we still get no reply from them.

We will keep looking into this issue and hope to figure it out in the future version.

Any development, we will let you know.

Always feel free to contact us if you need any assistance.

Best Regards,
Niki
Admin
cestfrais
#3

Re: cannot send sms - Airdroid web

Hello Niki,

Thanks for the reply.

Is there other devices concerned ? I'm having the same issue on a OUKITEL C3 model, using Android 6.0.

Thanks !

Kevin
cestfrais
Tom Wang
#4

Re: cannot send sms - Airdroid web

Hi All,

The latest AirDroid has been resolved this issue, but you need update to 4.1.7.0.
I have add to beta channel so i can receive the newest update, it looks like fix this
problem and can show sms correctly with Huawei phone but it needs reboot device.

Here is the link which i downloaded from my phone:
https://goo.gl/9N48wA
Tom Wang
Niki Admin
#5

Re: cannot send sms - Airdroid web

Hello Niki,

Thanks for the reply.

Is there other devices concerned ? I'm having the same issue on a OUKITEL C3 model, using Android 6.0.

Thanks !

Kevin
Hi,

Thank you for your feedback.

Would you please tell us more details of your question ?

It would be helpful if you could send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
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