not connecting

Mon Jan 08, 2018 10:27 am in AirDroid Web

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jade
OP

not connecting

not connect mirror is not working
jade
Niki Admin
#1

Re: not connecting

not connect mirror is not working

Hi,

Thank you for your feedback.

Would you please try to use phone data or change anther wifi to see
if it works?

And you can also try to use Desktop AirDroid to see if it connect well.

Always feel free to contact us if you need any assistance.

Best regards,
Niki
Admin
bestazy
#2

Re: not connecting

I wrote in support of this problem 5 days ago, there is still no answer.
And so I understand, my message got lost. Then the question arises.
Do I need to repeat the report?
Thanks in advance.
bestazy
Niki Admin
#3

Re: not connecting

I wrote in support of this problem 5 days ago, there is still no answer.
And so I understand, my message got lost. Then the question arises.
Do I need to repeat the report?
Thanks in advance.
Hi,

Thank you for your feedback.

We would like to confirm with you that whether Airdroid running on your device when you
sign in Airdroid web?

When you sign in web Airdroid you should make sure that Airdroid is keeping running on the background,
because sometimes it will killed by the phone's process.

So, would you like to restart Airdroid on your device again to see if it works?

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
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