Trouble connecting device to website

Same problem here. It used to work and now it doesn't. I'm using HTC Sensation and XP on a laptop.
It doesn't matter which order I launch the app/open web.airdroid.com and try to connect, I still get "Failed to connect. Make sure your device is connected to a same WiFi network." I've tried uninstalling and reinstalling the app, but no joy.

The link a couple of posts above is for a beta test that you have to be invited to and download a .apk file sent to beta testers by email.

It still works if connect my laptop to the internet via my phone's wi-fi hotspot, but that's not what I want.

I had the same issue on 3 devices
LG Phone
Samsung Phone
Android x86 on Acer Aspire.
The "Cloud Status" was showing that the Push Service was disconnected.

What i did to overcome this?
a) Clear Data
b) Clear cache
After that, the app just asked me to login (Data cleared -> db cleared -> username/passwd cleared )
and then everything working fine again.

Cheers

I just fixed my issue with this app. You need to make sure AIRDROID APP is UP TO DATE. Just update mine to 2.0 and BAM....problem solved!