Can't get connect with devices

Sat Jan 27, 2018 8:41 pm in AirDroid App

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htoa
OP

Can't get connect with devices

Dear sir

I can't connect to to devices that i have signed in, kindly help me what to do .

Thanks
htoa
Niki Admin
#1

Re: Can't get connect with devices

Dear sir

I can't connect to to devices that i have signed in, kindly help me what to do .

Thanks

Hi,

Thank you for your feedback.

We would like to confirm with you that whether Airdroid running on your device when you
sign in Airdroid web?

When you sign in web Airdroid you should make sure that Airdroid is keeping running on the background,
because sometimes it will killed by the phone's process.

So, would you like to restart Airdroid on your device again to see if it works?

You can also go to phone setting to make a set that allow AirDroid keeping running on the background.



Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
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