Unable to Authorize Device

Fri Aug 03, 2018 6:12 pm in AirDroid App

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HexyBeast
OP

Unable to Authorize Device

I just bought the app (annual) and I can't get my device authorized to use AirMirror. : / I'm connected to my computer via USB, and it identified my specific phone. But when I click device authorization, I get "No compatible devices found." It's a Samsung S7 and now I'm reading it may not be compatible? If so, I'll need a refund.

If it is compatible, please advise how I can get this work. Thank you.
Watthana+Thana likes this post.
HexyBeast
Ivy Leung
#1

Re: Unable to Authorize Device

HexyBeast wrote:I just bought the app (annual) and I can't get my device authorized to use AirMirror. : / I'm connected to my computer via USB, and it identified my specific phone. But when I click device authorization, I get "No compatible devices found." It's a Samsung S7 and now I'm reading it may not be compatible? If so, I'll need a refund.

If it is compatible, please advise how I can get this work. Thank you.


I have to same problem with HTC U Ultra
Watthana+Thana likes this post.
Ivy Leung
iosman
#2

Re: Unable to Authorize Device

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iosman
David
#3

Re: Unable to Authorize Device

I had compatibility issue samsung S7, I updated the software and now it's fixed. Thanks
David
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