AirDroid 3.0.4 issues for some HTC devices

Sat Feb 07, 2015 10:45 pm in AirDroid App

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Tom_Administrator
OP

AirDroid 3.0.4 issues for some HTC devices

Some users (mostly HTC devices owners) reported that the latest version, AirDroid 3.0.4, is not working on their devices. After some initial research, we concluded that it probably has something to do with the HTC ROM. We have built a test version to fix this issue. If AirDroid 3.0.4 is not working on your device, please download the test build, and let us know if it fixes the issue by leaving a comment in this thread. Please also include your email address and device model to help us better troubleshoot the problem. We really appreciate your support. Thanks.

Download:
(Please first uninstall AirDroid, and then download and install the test version.)
https://drive.google.com/file/d/0B03pb_-9k3gbTllmUFpSZHZYcVE/view?usp=sharing



*Update* New test version:
http://dl.airdroid.com/AirDroid-intl-release-0208.apk
Tom_Administrator
Jonathon2
#1

Title

I have an HTC Evo 4G and am experiencing this problem. How do I install an .apk on my phone after download? Thanks!
Jonathon2
airdroidAdmin Admin
#2

Title

@reberclark please refer to this guide: http://www.androidpit.com/android-for-b ... n-apk-file
airdroidAdmin
Admin
Jonathon2
#3

Title

Enabled third party installation on my phone. Installed file from download folder. Got the same result and error "Unfortunately airdroid has stopped". Did this twice. Uninstalled and reinstalled both times. No go. Help.
Phone is HTC EVO 4g
OS is Android 4.0.3
Jonathon2
Jonathon2
#4

Title

email is reberclark@gmail.com
Jonathon2
airdroidAdmin Admin
#5

Title

@reberclark

Thank you for your feedback. Can you please send us the log file at support@airdroid.com? It should be located at: /sdcard/AirDroid/exception.log on your Android device.


Thanks,
airdroidAdmin
Admin
Jonathon2
#6

Title

My issue was resolved by Airdroid support! They sent me a revised .apk which worked great! Thanks, Airdroid!
Jonathon2
LeonorGriz
#9

Title

I had installed the test app. It can recoghise on the device choice page. Once it is clicked into the HTC device, the error root message comes back. I cannot find the log file from the airadroid folder. Can you help me too?

Phone is HTC One

OS is Android 4.4.3

Thanks
LeonorGriz
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