Camera Causing Loss Of Connection!question

Sun Jun 07, 2015 9:01 pm in AirDroid App

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Bodhi
OP

Camera Causing Loss Of Connection!

Hi,
I'm a premium user. Today when I try to connect to the camera it causes loss of connection and all reconnect attempts fail. I will try to attach a couple of short videos showing the issue happening. Any idea why this is happening or what can be done to resolve the issue? Thanks. :-)
Bodhi

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Bodhi
#1

Re: Camera Causing Loss Of Connection!

Unfortunately I do not seem to be able to attach the videos for some reason. If you provide me with an email address I can try to send them to you. Thanks. :-)
Bodhi

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Coffee Admin
#2

Re: Camera Causing Loss Of Connection!

Unfortunately I do not seem to be able to attach the videos for some reason. If you provide me with an email address I can try to send them to you. Thanks. :-)

Please send it to support@airdroid.com. Or you can publish it online and post the link here. Thanks :)
Coffee
Admin

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jaykub
#3

Re: Camera Causing Loss Of Connection!

I've been having the same issue for a week.
jaykub

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Coffee Admin
#4

Re: Camera Causing Loss Of Connection!

I've been having the same issue for a week.

Please describe more details of this issue. And it would be appreciated if you can capture a video for us :)
Coffee
Admin

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Bodhi
#5

Re: Camera Causing Loss Of Connection!

The videos have been emailed to support@airdroid.com.
Bodhi

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Admin
#6

Re: Camera Causing Loss Of Connection!

Hi, I have the same problem. Helps us please because I need camera. THx
Admin

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Admin
#7

Re: Camera Causing Loss Of Connection!

Hi,
I'm a premium user. Today when I try to connect to the camera it causes loss of connection and all reconnect attempts fail. I will try to attach a couple of short videos showing the issue happening. Any idea why this is happening or what can be done to resolve the issue? Thanks. :-)

Have you receive an answer ? I have the same problem...
Admin

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Coffee Admin
#8

Re: Camera Causing Loss Of Connection!

Have you receive an answer ? I have the same problem...

More details of the issue? Can you attach a screenshot or a video of this issue?

Can you open other modules normally? And the connection mode when you encounter this issue?
Coffee
Admin

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Coffee Admin
#9

Re: Camera Causing Loss Of Connection!

Hi, anyone who has this issue, please sign out AirDroid on your phone and sign in again to see if it helps.
Coffee
Admin
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