Thank you for your report and sorry for the inconvenience it has caused.
We have upgraded Android AirDroid to v 184.108.40.206 to improve the performance. If you still experience difficulties, would you please update AirDroid on your device to the latest version and see if it works properly?
According to our staged rollout, it will be fully rolled out within a week. However, you can download the apk anytime from our website here: https://www.airdroid.com/en/get.html
If the issue happens again, please report this issue via Feedback with AirDroid on your device.
Steps: open AirDroid on your phone-->Me--> Settings-->About--> Feedback. http://forums.airdroid.com/viewtopic.php?f=4&t=28318
Please do tick the box of “Attach error logs” so that our developers can check the issue for you. It would help us to gather the trouble with more details (there’s no personal data collected), we shall be able to prioritize your request.
Should you have any further questions, always feel free to let us know anytime!