camera working problem

Mon Aug 28, 2017 4:09 am in AirDroid App

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you are
OP

camera working problem

Internet connection is good but cameta not proper work in samsung C9PRO and lenova 7000 and Samsung s5
i am very old customer. if problem exisest then I will swith over other app.
you are
Niki Admin
#1

Re: camera working problem

Internet connection is good but cameta not proper work in samsung C9PRO and lenova 7000 and Samsung s5
i am very old customer. if problem exisest then I will swith over other app.
Hi ,

Thank you for your feedback.

We've got our tech team looking into this issue.

Would you please send us your log file of your phone so that we can give you a further check?
(Kindly note that there is no personal data collected and the required info is for further checking the issue.)
You can find the log files here:
Phone:
/sdcard/airdroid/exception.log
SD Card/Android/data/com.sand.airdroid/files/
SD card/Android/data/com.sand.airdroid/files/main.log

If this issue showed up on Aug 28, then please forward files named by 20170825 to us.

It would be helpful if you could send us a screenshot of the error message.

Always feel free to contact us if you need any assistance.

Best regards,
Niki
Admin
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