Lite mode does not show IP address when connected via ethernet

Thu Feb 08, 2018 10:15 pm in AirDroid App

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gabb934
OP

Lite mode does not show IP address when connected via ethernet

I have an Android TV box connected via ethernet and when going to "airdroid web" I don't get an IP address on my local network like I do with all my other android devices connected via Wifi.

Is this not a "feature" of Airdroid?
gabb934
Niki Admin
#1

Re: Lite mode does not show IP address when connected via ethernet

I have an Android TV box connected via ethernet and when going to "airdroid web" I don't get an IP address on my local network like I do with all my other android devices connected via Wifi.

Is this not a "feature" of Airdroid?
Hi,

Thank you for your feedback.

You can find the IP address on the Android AirDroid > AirDroid Web, and then you can see it.


Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
gabb934
#2

Re: Lite mode does not show IP address when connected via ethernet

Hello. Thanks for replying.
I have done that.
Only option 1 shows. There is no option 2.

And yes, I'm on the same network. All my Wifi devices have option 2 but not my Android TV Box connected via ethernet which is connected directly to the router.
gabb934
gabb934
#3

Re: Lite mode does not show IP address when connected via ethernet

Ok. So I assume that this isn't working.
It would be nice if the developer at least asked me for more information to implement it in future versions.

Just to be clear: There is a "option 2" text there, but no IP address.

I can provide all the information you need/want but let me know that it is you need.
gabb934
Niki Admin
#4

Re: Lite mode does not show IP address when connected via ethernet

Ok. So I assume that this isn't working.
It would be nice if the developer at least asked me for more information to implement it in future versions.

Just to be clear: There is a "option 2" text there, but no IP address.

I can provide all the information you need/want but let me know that it is you need.

Thank you for prompt reply.

We would like to confirm with you that whether you have sign in web AirDroid when you want to find the IP address.

If yes, would you like to sign out and try again to see if it works?

Best Regards,
Niki
Admin
gabb934
#5

Re: Lite mode does not show IP address when connected via ethernet

Hello Niki. Thanks for replying.
I have not signed in Airdroid Web. I skipped that part, so basically there's nothing to log out of.
gabb934
gabb934
#6

Re: Lite mode does not show IP address when connected via ethernet

Ok, so I'm guessing no one from Airdroid is interested at all in having this fixed since I can replicate it on all 4 tv boxes I have.
Different brands, different Android versions, etc.
gabb934
steve_hoge
#7

Re: Lite mode does not show IP address when connected via ethernet

gabb934 wrote:Ok, so I'm guessing no one from Airdroid is interested at all in having this fixed since I can replicate it on all 4 tv boxes I have.
Different brands, different Android versions, etc.

Are you saying that you have 4 different Android TV devices on your local area network but you cannot determine the LAN IP address for any of them? Certainly you could look at your router's table of DHCP assignments and see them there; alternatively looking at your TV's Network Settings under the Connections tab should show the current state of your network connection including assigned IP address. What shows up there?
steve_hoge
Bremmer
#8

Re: Lite mode does not show IP address when connected via ethernet

I don't see any ip address in the connections tab.
Bremmer
Niki Admin
#9

Re: Lite mode does not show IP address when connected via ethernet

I don't see any ip address in the connections tab.

You can find the IP address entrance by following the simple steps below:
Switch to My Devices Page > AirDroid Web > Option 2



Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
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