I wanted to buy just for one month and the website have charge me for 12 months. Help !!

Mon Oct 30, 2017 7:20 am in Other Issues

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TurismoEnJupiter
OP

I wanted to buy just for one month and the website have charge me for 12 months. Help !!

Hey I have bought AirDroid for one month (I needed only for one month and you have charged me for the month + 1 entire year, please cancel the year. I don't have money for paying that, it's going to break my latinamerican way of life. It's too much for me so please calcel my charge for the year and I just want to use it for one month
TurismoEnJupiter
Niki Admin
#1

Re: I wanted to buy just for one month and the website have charge me for 12 months. Help !!

Hey I have bought AirDroid for one month (I needed only for one month and you have charged me for the month + 1 entire year, please cancel the year. I don't have money for paying that, it's going to break my latinamerican way of life. It's too much for me so please calcel my charge for the year and I just want to use it for one month

To help us process your refund request securely, please send the following information to pay@airdroid.com using your AirDroid/PayPal account email:
-----
AirDroid account email:
PayPal account you used to purchase the item:
Item need to be canceled:
-------------
After we receive the information required, we'll process the refund in 5 business days.

By the way, we would like to know which feature are you are pursuit in Airdroid and when/where you will use it?

It would be much helpful for us to evaluate it and get closer to our users.

Thank you.

Best Regards,
Niki
Admin
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