Premium Promo Not Workingquestion

Sun Feb 18, 2018 3:01 am in Other Issues

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mell0yell05
OP

Premium Promo Not Working

Hi, I purchased a Samsung Chromebook which came with a free year of Airdroid Pemium however when I set it up it would not honor the free year of premium. I have tried twice to email customer support with absolutely no response. Is there anything else I can do?
mell0yell05
mell0yell05
#1

Re: Premium Promo Not Working

Update: I had one reply from customer service asking me to elaborate and then poof they vanished. There has been no support at all which is really disappointing.
mell0yell05
Niki Admin
#2

Re: Premium Promo Not Working

Update: I had one reply from customer service asking me to elaborate and then poof they vanished. There has been no support at all which is really disappointing.


Hi,

Thank you for your feedback and sorry for any inconvenience that you've experience.

Would you please tell us the model number?(e.g. XE503C32-K01US), and also send us the invoice you get when you bought the Chromebook so that we can further assist you?

Best Regards,
Niki
Admin
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