Samsung Chromebook 3 Free Airdroid premium redemption failed

Fri Dec 30, 2016 6:31 am in Other Issues

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OP

Samsung Chromebook 3 Free Airdroid premium redemption failed

I bought Samsung's Chromebook 3 today and was eligible for a free year of Airdroid premium with the purchase. However when I set of my Airdroid account I got an error message stating that the redemption had failed. I have no idea why.
fearguyQ
#1

Re: Samsung Chromebook 3 Free Airdroid premium redemption failed

I bought Samsung's Chromebook 3 today and was eligible for a free year of Airdroid premium with the purchase. However when I set of my Airdroid account I got an error message stating that the redemption had failed. I have no idea why.
Hi, Thx for getting in touch. Would you please send us the following info so that we can check it for you?
1. The model number(e.g. XE503C32-K01US)
2. A screenshot of the error message when failed to redeem.
3. A pic of the purchasement certificate.

And you can also send it to support@airdroid.com and we will be checking the issue for you and help you out!
Lillian
Admin
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