I was away a few days ago and when I got home I realized I must of left my phone at a turnpike toll 2 hours away so I locked my phone from my computer. Well lucky me the phone was still there when I drove back. I can connect to my phone on my computer and my handsfree cell/landline but I can't get passed the locked screen on my actual phone. It is so frustrating because I've been trying everything. Please let me know how to resolve this?