Failed to retrieve location dataquestion

Fri Apr 20, 2018 5:08 pm in Other Issues

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jkutianski
OP

Failed to retrieve location data

I've this issue. I tested everything and I can't found the solution.
Google Maps and every other app with access to location works fine.

jkutianski
Niki Admin
#1

Re: Failed to retrieve location data

I've this issue. I tested everything and I can't found the solution.
Google Maps and every other app with access to location works fine.


Hi,

Thank you for your prompt reply and sorry for later reply.

Would you please help us to clarify the issues by doing the following things?
1. Click this link to download the AirDroid.
https://dl.airdroid.com/20180320115341_AirDroid_4.1.8.0_findphone_823_2.apk

2. After download, login web AirDroid and use the Find Phone feature again to see if it works.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin
Ceciclia Garcia
#2

Re: Failed to retrieve location data

Maybe you could use some Desktop software, Here, you need a Samsung Recovery toolto help you scan out your Moto Plus and check if the deleted files are overwritten or not, then recover them to your computer easy.
Ceciclia Garcia
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