Hello,
I have Airdroid on my daughter's BlackBerry Keyone. I find that when I'm on Airdroid Web on my work wifi and she's connected to her school the remote connection is just fine. No problems at all when she's connected to her school wifi. Messages work, photos work, contacts work, file transfer works, even camera works. However, when she goes home and switches to the home wifi it is impossible to connect remotely even though I'm still connected to my work wifi on a pc with Airdroid Web. It doesn't even remotely connect as soon as she gets on that wifi. For some reason, remote connection works just fine with her school wifi but will not work with home wifi. Both wifi signals are the same strength, both are password protected networks that she has connected to, and all permissions have been granted on her phone. When she is on school wifi remote connection in the background works just fine, when she moves to home wifi remote connection cannot connect. No wifi signal strength changes, no Airdroid app permissions change, she doesn't change any settings, and Airdroid still runs in the background. Nothing changes on her phone or my wifi when she connects to that network. I don't know why Airdroid only works on her school wifi and does not connect at home but please help! I really need this to work especially with summer coming up and she will no longer be at school.
I have Airdroid on my daughter's BlackBerry Keyone. I find that when I'm on Airdroid Web on my work wifi and she's connected to her school the remote connection is just fine. No problems at all when she's connected to her school wifi. Messages work, photos work, contacts work, file transfer works, even camera works. However, when she goes home and switches to the home wifi it is impossible to connect remotely even though I'm still connected to my work wifi on a pc with Airdroid Web. It doesn't even remotely connect as soon as she gets on that wifi. For some reason, remote connection works just fine with her school wifi but will not work with home wifi. Both wifi signals are the same strength, both are password protected networks that she has connected to, and all permissions have been granted on her phone. When she is on school wifi remote connection in the background works just fine, when she moves to home wifi remote connection cannot connect. No wifi signal strength changes, no Airdroid app permissions change, she doesn't change any settings, and Airdroid still runs in the background. Nothing changes on her phone or my wifi when she connects to that network. I don't know why Airdroid only works on her school wifi and does not connect at home but please help! I really need this to work especially with summer coming up and she will no longer be at school.