[Help & FAQ] List of AirDroid's Help Articles!

Mon Aug 17, 2015 7:46 am in General

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bardock
#330

Re: [Help & FAQ] List of AirDroid's Help Articles!

je t'aime elise
bardock

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Niki Admin
#331

Re: [Help & FAQ] List of AirDroid's Help Articles!

je t'aime elise

C'est mon plaisir
Niki
Admin

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tamle
#332

Re: [Help & FAQ] List of AirDroid's Help Articles!

nice app
tamle

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chan
#333

Re: [Help & FAQ] List of AirDroid's Help Articles!

not connected
chan

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Dawgbot
#334

Re: [Help & FAQ] List of AirDroid's Help Articles!

How to add a device
Dawgbot

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Dawgbot
#335

Re: [Help & FAQ] List of AirDroid's Help Articles!

remove a device
Dawgbot

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Wireless
#336

Re: [Help & FAQ] List of AirDroid's Help Articles!

Hello, i paid from paypal 1 year for premium, in paypal and bank account i can see that money have been send but no activation in the airdroid account. I have emailed the information and photos screenshot of this problem to pay@airdroid.com
Wireless

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owlmike
#337

Re: [Help & FAQ] List of AirDroid's Help Articles!

I am a subscriber but since paying for the app, my connection keeps dropping out every few minutes? can you help?
owlmike

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Niki Admin
#338

Re: [Help & FAQ] List of AirDroid's Help Articles!

I am a subscriber but since paying for the app, my connection keeps dropping out every few minutes? can you help?

Hi,

Thank you for your feedback.

Would you like to write a feedback to us for a further check:

Steps: open AirDroid on your phone > Tools > Feedback.



Make sure to turn on “Attach error logs” so our developers(yes, the tech guys) can check the issue for you.

Feel free to let us know if you need further help.

Best Regards,
Niki
Admin

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4melya
#339

Re: [Help & FAQ] List of AirDroid's Help Articles!

Good afternoon,

I am the owner of "4melya" account which previously was a premium account with "auto renew" payment system through credit card.

two months before my automatic payments went on normally and there was no problem. but the third payment does not seem to be automatic anymore. I went back to my "free" account with limited features.

then I try to pay back manually and choose "1 month billing option" but still can not return to "premium acount" type

every time I click "1 month billing acount" always appears the instructions "An active recurring subscription exists no need to buy again" then I click ok, but nothing changed

please help me to solve this problem

thank you
4melya
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