Login Issue Password reset not working

Hi I have been trying to login however it keeps saying the combination is incorrect. I have tried resetting the password however still the same message.

Hi I have been trying to login however it keeps saying the combination is incorrect. I have tried resetting the password however still the same message.

Hi,

Thank you for your feedback.

Would you like to tell us which platform did you use when you meet this trouble?

It would be helpful if you can send us a screenshot of the error page.

Feel free to let us know if you need further help.

Best Regards,