Error - 26861 - Failed to Connect to server

Hi team

Please help as my user name and password is correct however I keep getting error message Failed to Connect to server (26861)

Username ronshaman65@gmail.com

Please see the below log and attachment for error message -

------------Time:06/06/2015 09:50:53---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:51:35---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:57:24---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:59:49---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 10:05:58---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

Please advise and help with this issue.

Thanks & Regards

Hi team

Please help as my user name and password is correct however I keep getting error message Failed to Connect to server (26861)

Username ronshaman65@gmail.com

Please see the below log and attachment for error message -

------------Time:06/06/2015 09:50:53---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:51:35---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:57:24---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:59:49---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 10:05:58---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

Please advise and help with this issue.

Thanks & RegardsAttachments

Hi, please refer to the guide here on how to ping/telnet and send us the result of:

1. telnet 50.16.228.90 80
2. ping 50.16.228.90

Thanks

Request time out, it says on my PC

Coffee wrote:

Hi team

Please help as my user name and password is correct however I keep getting error message Failed to Connect to server (26861)

Username ronshaman65@gmail.com

Please see the below log and attachment for error message -

------------Time:06/06/2015 09:50:53---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:51:35---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:57:24---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 09:59:49---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
------------Time:06/06/2015 10:05:58---------------
Function Name:RemoteWebSocket_OnError
System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

Please advise and help with this issue.

Thanks & RegardsAttachments

Hi, please refer to the guide here on how to ping/telnet and send us the result of:

1. telnet 50.16.228.90 80
2. ping 50.16.228.90

Thanks