Cannot access a device in other Networkquestion

The web.airdroid.com only connect a device in other network at a 1:00 AM until 8:00 AM since 13/10/2015. It's not a local problem because there several users reporting the same problem. During the day not connect. And it seem that most of this users are from Brazil like me. maybe it helps.

Phone and PC are connected to different network? Wi-Fi or mobile network? And we're looking into this issue now. Pls kindly stay tuned.

Hi
I´m a premium user from Brazil, and cannot manage my device if it is using 3G network. It is just working for local network.
I already unistalled and installed Airdroid back on my device, and did not solve the problem.
I noticed the problem on the 15th and it is still not solved.
Please give us some guideline.
Thanks in advance.Regards
Fer

Hi, we're looking into this now. Sorry for any inconvenience this may have caused

@adriana tinelli pionte @lgvilelaweb @thenthin @maximum @nazarena ortega @android @fer

Hi, we've restarted the service, pls try again today to see if the issue still remains. Thanks.

when they are on the same network it picks up normal, but when they are on different networks, much as 3g wifi, they are not getting ...

O problema ainda persiste, estou entrando às 8:36 am e nada de funcionar...

Mr. Coffee, here are the data from my phone...

adriana tinelli piontelgvilelawebthenthinmaximumnazarena Ortegaandroidfer Hi, nós reiniciado o serviço, pls tente novamente hoje para ver se o problema ainda permanece. Obrigado.

SR CAFE !!! O PROBLEMA CONTINUA ... NÃO CONSIGO ME CONECTAR DEPOIS DAS 08:00 AM ATÉ AS 01:00 AM

SERVIÇO FICA NORMAL SÓ DEPOIS DAS 01:00 HS AM

@adriana tinelli pionte @lgvilelaweb @thenthin @maximum @nazarena ortega @android @fer

Hi, we've restarted the service, pls try again today to see if the issue still remains. Thanks.

Same problem Yet! Only connect other network (Wifi and 3G) at 1:00 AM until 8:00 AM. During the day only connect local network.

Hi Mr. Coffee
As many users stated, web.airdroid.com is just working from 1:00 AM to 8:00 AM in Brazil (UTC - 3:00).
Is there any reason for that? Routing problem? Server throughput?
Regards,Fer

é impressão minha ou voltou a pegar???