AirDroid losing connection to device when device switches carriersquestion

Mon Feb 15, 2016 10:57 pm in General

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Patrick McHargue
OP

AirDroid losing connection to device when device switches carriers

Using Google fi. When my phone switches from a local WiFi connection to an LTE connection, or back again, AirDroid (windows app & chrome web page) loses it connection.

Is there some way that the phone client can be setup to re-acquire a connection to either/or the Windows desktop app, or the Chrome-based web page when this happens? Maybe there's a way to detect the switch, and re-attempt the last connection status. heck, maybe periodic attempts based on the last connection status?

Anyone else have this problem? Any fix?

Also, I keep getting multiple pop-ups when I get a notification from my phone. Does using both the windows app & chrome web page at the same time do this?

Pat
Patrick McHargue
Dora Admin
#1

Re: AirDroid losing connection to device when device switches carriers

Using Google fi. When my phone switches from a local WiFi connection to an LTE connection, or back again, AirDroid (windows app & chrome web page) loses it connection.

Is there some way that the phone client can be setup to re-acquire a connection to either/or the Windows desktop app, or the Chrome-based web page when this happens? Maybe there's a way to detect the switch, and re-attempt the last connection status. heck, maybe periodic attempts based on the last connection status?

Anyone else have this problem? Any fix?

Also, I keep getting multiple pop-ups when I get a notification from my phone. Does using both the windows app & chrome web page at the same time do this?

Pat
Hi,

AirDroid desktop client should be able to reconnect automatically when your phone switched from a local wifi to LTE network. Would you please send us the logs to help us troubleshot it? You can find logs here:
C:\Users\admin\Documents\AirDroid\logs
or Right click on AirDroid icon > select open file location > logs and exception

As to the multiple pop-ups, it should be the problem of using both AirDroid desktop client and web.airdroid.com at the same time. Please close one of them to see if it works fine?
Dora
Admin
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