AirMirror failurequestion

I see that a lot of other people are having similar issues, but I've found no useful help--just pasted generic responses asking for a screenshot etc. Airdroid is great when it's working, but the quality of the pre-written instructions and help is consistently lacking. (The instructions are generally unintelligible unless you already know what you're looking for. Whoever writes them has a problem putting himself in the shoes of a newbie.)

So, I followed all the instructions as well as I could. I enabled USB debugging, plugged my phone into my computer, and watched a drive being installed. I then followed the instructions on my computer screen. I'm uploading a screenshot of each stage, the last one showing the error message. In the second one, I noticed the little window on the bottom right that says "Choose the device to activate," but where and how?! This is typical of your instructions.

I realized that I never saw any instruction about which notification option to choose on my phone--Charge this device (which was already selected), Transfer Files, Transfer photos, or Use this device as MIDI--so I did a search and found a suggestion to use Transfer photos. (Assuming this is correct, why didn't you specify?) That resulted in another driver being installed, but when I tried again, I got exactly the same error.

I see that a lot of other people are having similar issues, but I've found no useful help--just pasted generic responses asking for a screenshot etc. Airdroid is great when it's working, but the quality of the pre-written instructions and help is consistently lacking. (The instructions are generally unintelligible unless you already know what you're looking for. Whoever writes them has a problem putting himself in the shoes of a newbie.)

So, I followed all the instructions as well as I could. I enabled USB debugging, plugged my phone into my computer, and watched a drive being installed. I then followed the instructions on my computer screen. I'm uploading a screenshot of each stage, the last one showing the error message. In the second one, I noticed the little window on the bottom right that says "Choose the device to activate," but where and how?! This is typical of your instructions.

I realized that I never saw any instruction about which notification option to choose on my phone--Charge this device (which was already selected), Transfer Files, Transfer photos, or Use this device as MIDI--so I did a search and found a suggestion to use Transfer photos. (Assuming this is correct, why didn't you specify?) That resulted in another driver being installed, but when I tried again, I got exactly the same error.Attachments

Same issue here

I see that a lot of other people are having similar issues, but I've found no useful help--just pasted generic responses asking for a screenshot etc. Airdroid is great when it's working, but the quality of the pre-written instructions and help is consistently lacking. (The instructions are generally unintelligible unless you already know what you're looking for. Whoever writes them has a problem putting himself in the shoes of a newbie.)

So, I followed all the instructions as well as I could. I enabled USB debugging, plugged my phone into my computer, and watched a drive being installed. I then followed the instructions on my computer screen. I'm uploading a screenshot of each stage, the last one showing the error message. In the second one, I noticed the little window on the bottom right that says "Choose the device to activate," but where and how?! This is typical of your instructions.

I realized that I never saw any instruction about which notification option to choose on my phone--Charge this device (which was already selected), Transfer Files, Transfer photos, or Use this device as MIDI--so I did a search and found a suggestion to use Transfer photos. (Assuming this is correct, why didn't you specify?) That resulted in another driver being installed, but when I tried again, I got exactly the same error.Attachments

Hi,

Thank you for your feedback.

Please kindly check this post to see if you have set these setting in your device.
[Help & FAQ] Use AirMirror in Non-Rooted Way http://forums.airdroid.com/viewtopic.php?f=4&t=16684

Feel free to let us know if you need further help.

Best Regards,