[Help & FAQ] Failed to connect to device?

Está passando a barra para se conectar a mais 12 horas. Quando envio mensagem funciona, mas não ha espelhamento nem pelo usb, nem pelo wi fi.

I could not conncect with my device.My device may be off.If mobile stay off,cannot i connect with my mobile?

I could not conncect with my device.My device may be off.If mobile stay off,cannot i connect with my mobile?

Hi,

Thank you for your feedback.

When you sign in web Airdroid you should make sure that Airdroid is keeping running on the background, because sometimes it will killed by the phone's process.

And you can go to Setting > General > Click keep AirDroid running in the background.



Best Regards,

All of a sudden today I can not connect to my device. Up until now there has never been a problem. Could it be a result of the latest Windows 10 update please?

All of a sudden today I can not connect to my device. Up until now there has never been a problem. Could it be a result of the latest Windows 10 update please?

Hi,

Thank you for your feedback.

We would like to confirm with you that whether Airdroid running on your device when you
sign in Airdroid web?

When you sign in web Airdroid you should make sure that Airdroid is keeping running on the background, because sometimes it will killed by the phone's process.

So, would you like to restart Airdroid on your device again to see if it works?

And you can go to Setting > General > Click keep AirDroid running in the background.



Feel free to let us know if you need further help.

Best Regards,

Adriana não consigo me conectar ... a mais de 12

Eu não consigo me conectar a mais de 12 horas tem resolvam isso logo

Eu não consigo me conectar a mais de 12 horas tem resolvam isso logo

Would you like to change to use phone data to see if it can connect well?

how can I screen mirror my mobile on my PC

how can I screen mirror my mobile on my PC

Hi,

Thank you for your feedback.

Please click this post to see how to use AirMirror on PC.
http://forums.airdroid.com/viewtopic.php?f=4&t=16684&from=top%20questions

Feel free to let us know if you need further help.

Best Regards,

Hello.
I get this message when I try to install airmiror: Because an app is obuscuring a permission request, settings cannot verify your response.
What should I do?
ThI have a samsung note 8
Thank you
Karim