Failed to connect to server -10802question

Sun Aug 02, 2015 3:46 pm in AirDroid Win

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dmahoney
OP

Failed to connect to server -10802

Get above message when trying to connect using app on pc. Connection works when using airdroid web. Help!
dmahoney
Sida.AirDroid Admin
#1

Re: Failed to connect to server -10802

Hi, please change your DNS to 8.8.8.8 and try again.
Sida.AirDroid
Admin
dmahoney
#2

Re: Failed to connect to server -10802

Hi, please change your DNS to 8.8.8.8 and try again.

No change. PC is hard connected to a home router and have DHCP set up. Have changed DNS to 8.8.8.8 and still get original error.
dmahoney
dmahoney
#3

Re: Failed to connect to server -10802

Also using Webroot for security. Don't know if that has an effect.
dmahoney
dmahoney
#4

Re: Failed to connect to server -10802

On turning off firewall in webroot I can access the server. Any suggestions on settings in webroot to allow access to your server?
pete likes this post.
dmahoney
Coffee Admin
#5

Re: Failed to connect to server -10802

On turning off firewall in webroot I can access the server. Any suggestions on settings in webroot to allow access to your server?

Hi,

Seems the firewall blocks AirDroid. Whitelist the following IP address to see if it helps:

50.18.55.167
184.169.128.204
pete likes this post.
Coffee
Admin
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