failed to load user configuration file - PLEASE HELP

Does any one know who to overcome this issue?

I have uninstalled the app from my phone and reinstalled it but I still keep getting the same error message and cannot move forward.

I am having the same issue! Needing assistance!
Steve

Same here.

Sorry for any inconvenience this have caused. This is a temporary system error and has been fixed now. Would you please try again to see if the issue remains?