Hi VonniB,
Thanks for your feedback and sorry for any inconvenience this may have caused.
Does this happen before?
Where you tried to upload files? In "Files" or "Music"?
What's the connection mode you are using: Lite Mode, Remote Connection Mode or LAN Connection Mode?
Could you please send us a video on this? With a video we can figure out the cause more efficiently.
Thanks for your feedback and sorry for any inconvenience this may have caused.
Does this happen before?
Where you tried to upload files? In "Files" or "Music"?
What's the connection mode you are using: Lite Mode, Remote Connection Mode or LAN Connection Mode?
Could you please send us a video on this? With a video we can figure out the cause more efficiently.