Unable to Access Airdroid Through Web.airdroid.com and Airdroid app

Hello i am unable access my account on web based airdroid and airdroid app also please help me with this. I Tried everything that i can reinstalling app on my phone clearing cache on the phone deleting app data and clearing all cache on my machine also but still not working for me.

Same problem here.... sooo frustrating.. esp when you pay for it!!!

Same problem here.... sooo frustrating.. esp when you pay for it!!! 

Hello i am unable access my account on web based airdroid and airdroid app also please help me with this. I Tried everything that i can reinstalling app on my phone clearing cache on the phone deleting app data and clearing all cache on my machine also but still not working for me. 

Please send your AirDroid account to support@airdroid.com (please also include the link of this post). Hearst will help you in this. Thanks.