Can't connect over Internet

Sun May 03, 2015 11:55 pm in AirDroid Web

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Can't connect over Internet

I can connect locally to my phone using a browser and a local address but cant connect over the internet using desktop app. Both phone and desktop apps have internet connectivity and desktop app lets me log into Airdroid but when I click on SMS or call history I just get... "Failed to connect, please check network and try again."

Is there a port I need to open or something I am missing.
Coffee Admin

Re: Can't connect over Internet

Desktop app? You mean or AirDroid Win/Mac? Can you attach a screenshot? Thanks. 
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