1. Search before you post
Other people may have asked the same question, please do some search in the forum and AirDroid Help Articles before you start a new thread.
2. Report a bug
If you have a bug to report, please report with enough information so that we could pinpoint the cause faster. Please specify your problem in details so our developers could help you. We would love if you report your bug following this form:
- Device Model:
- Android/Computer OS Version:
- ROM:
- Browser:
- AirDroid Win/Mac & App version:
- Internet Connection (WIFI or Carrier, Carrier Name):
- Connection Mode:
- Bug Description:
- Logs & Exceptions:
- Screenshots:
3. No Spams
Please don’t post ads and links, or meaningless text, any selling or trading is banned here.
4. Use English
We understand that not all users could speak English well, but please try to express your problems in proper English. If that’s too difficult for you, please use Google Translate or other online translation tools, and post your questions both in your native language and in English. If you want us, want other members to help you, please make that easier for us.
5. Keep discussions in the right categories
For the convenience of browsing, please post discussions in the relevant categories.
General Discussion
- General: Anything that involves AirDroid and doesn't fit in any of the other categories.
- AirDroid News: Follow up on AirDroid's latest News. (Only Forum admins can post new thread here, but all members can comment.)
- Special Events: Together, Talk, Share, Gift, All AirDroid
- Off Topic: Discussion of anything not related to AirDroid.
Issues
- FAQ: Frequently Asked Questions, AirDroid Tutorials. (Only Forum admins can post new thread here, but all members can comment.)
- AirDroid Win: Bugs and troubleshooting in AirDroid Win client.
- AirDroid Mac: Bugs and troubleshooting in AirDroid Mac client.
- AirDroid Web: Bugs and troubleshooting in AirDroid Web.
- AirDroid APP: Bugs and troubleshooting in AirDroid app.
- Other Issues: Other issues that you can't put in the other bug categories.
Improved AirDroid
- Feature Requests: Tell us what you expect to see in AirDroid.
- Translate AirDroid: Teach AirDroid to speak your own language.
Other people may have asked the same question, please do some search in the forum and AirDroid Help Articles before you start a new thread.
2. Report a bug
If you have a bug to report, please report with enough information so that we could pinpoint the cause faster. Please specify your problem in details so our developers could help you. We would love if you report your bug following this form:
- Device Model:
- Android/Computer OS Version:
- ROM:
- Browser:
- AirDroid Win/Mac & App version:
- Internet Connection (WIFI or Carrier, Carrier Name):
- Connection Mode:
- Bug Description:
- Logs & Exceptions:
- Screenshots:
3. No Spams
Please don’t post ads and links, or meaningless text, any selling or trading is banned here.
4. Use English
We understand that not all users could speak English well, but please try to express your problems in proper English. If that’s too difficult for you, please use Google Translate or other online translation tools, and post your questions both in your native language and in English. If you want us, want other members to help you, please make that easier for us.
5. Keep discussions in the right categories
For the convenience of browsing, please post discussions in the relevant categories.
General Discussion
- General: Anything that involves AirDroid and doesn't fit in any of the other categories.
- AirDroid News: Follow up on AirDroid's latest News. (Only Forum admins can post new thread here, but all members can comment.)
- Special Events: Together, Talk, Share, Gift, All AirDroid
- Off Topic: Discussion of anything not related to AirDroid.
Issues
- FAQ: Frequently Asked Questions, AirDroid Tutorials. (Only Forum admins can post new thread here, but all members can comment.)
- AirDroid Win: Bugs and troubleshooting in AirDroid Win client.
- AirDroid Mac: Bugs and troubleshooting in AirDroid Mac client.
- AirDroid Web: Bugs and troubleshooting in AirDroid Web.
- AirDroid APP: Bugs and troubleshooting in AirDroid app.
- Other Issues: Other issues that you can't put in the other bug categories.
Improved AirDroid
- Feature Requests: Tell us what you expect to see in AirDroid.
- Translate AirDroid: Teach AirDroid to speak your own language.