[Help & FAQ] List of AirDroid's Help Articles!

Thanks for share totally information. Thanks a lot. All problem clear.

I got this app to transfer files from my Android phone to my computer but I have not been able to figure out how to do this. Please help!!!

Saya sudah pakai aplikasi airdroid ini sejak 6 bulan yg lalu. Tapi berapa hari ini tidak bisa tersambung ke hp yg di tuju. Kenapa bisa seperti itu yah..?

I got this app to transfer files from my Android phone to my computer but I have not been able to figure out how to do this. Please help!!!

Hi,

Thank you for your feedback.

Don't worry,we'll help you through.

You can follow these steps to transfer file from phone to computer.

Open AirDroid on your phone > Transfer > Click desktop and choose the photo you want to transfer.​



If you are in remote connection mode, you should download the photo on your computer within 7 days.



Feel free to let us know if you need further help.

Best Regards,

Saya sudah pakai aplikasi airdroid ini sejak 6 bulan yg lalu. Tapi berapa hari ini tidak bisa tersambung ke hp yg di tuju. Kenapa bisa seperti itu yah..?

Hi,

Thank you for your feedback.

Sorry for any inconvenience you've experienced. ​

Would you like to use phone data to see if it works?

Best Regards,

I would like to cancel my account
Order No. 20180305194240Customermdk1658@gmail.com

I am not happy. It did not do what it says it going to do.

mark

I would like to cancel my account
Order No. 20180305194240Customermdk1658@gmail.com

I am not happy. It did not do what it says it going to do.

mark

Hi,

Thank you for your feedback.

We're glad to assist you with the refund process if you are not satisfied with the service.

But may I know the reason you decide to quit using AirDroid premium?

To help us process your refund request securely, please send the following information to pay@airdroid.com using your AirDroid/PayPal account email:
-----
AirDroid account email:
PayPal account you used to purchase the item:
Item need to be canceled:
-------------
After we receive the information required, we'll process the refund in 5 business days.

Best Regards,

Hello, Always when the battery of the phone reaches 15% the program stops and I can not access my phone from my computerCan you solve it?

Hello, Always when the battery of the phone reaches 15% the program stops and I can not access my phone from my computerCan you solve it?

Hi,

Thank you for your feedback.

Have you ever open the Power saving mode on AirDroid setting?



If yes, when your phone battery is lowe the Airdroid will be killed by the phone's process.

You can try to close it and to see if it will happen again.

Feel free to let us know if you need further help.

Best Regards,

love the app on my desktop, its awesome i cna get my text messages on my pc side alot better than windows or mightytext ever did, but there is one thing i would like to see, picture text's actually come across in the message on the pc side would be nice.