Failed to sign in, please retry (-11111)

Willig, I can also confirm that changing the first letter of my email address from T to t solved the problem.Thanks!

that's great investigative work, it appears to have solved the problem here. definitely shouldn't be an issue, but thanks for figuring out a work around

Since the windows desktop version did not have "Login with Google Account" option, I created a Airdriod account using the same gmail address. It was working well till I had some annoying message popping up and then I logged in with the Google account on my mobile(Xperia Z). After this, the Windows App logs in with the airdroid account but reports that there is no associated device. When I try logging in the mobile with the airdroid account, I get the -11111 described by many others here. So for now I am sticking to the browser version...

@Willig


Thanks, the developer has confirmed this bug.


Hi all,

Please make sure you haven't entered any space in the account and the email address is correctly entered (it's case sensitive).

We'll fix this in next update.

Sorry again for any inconvenience this has caused.

@Craigbob,
We'll add 3rd party account login in future updates. Please kindly stay tuned

LVHAlfons wrote:@Craigbob,

We'll add 3rd party account login in future updates. Please kindly stay tuned

I have just downloaded AirDroid and am getting same error message on on my Mac only with -10000 instead of -11111

Initially it wouldn't open because it wasn't bought from MacStore. I opened it using Control click and it worked once, but now won't any more.

There are no spaces or capitals in either my email address or my password (though there are numbers and symbols in the password)

Can you help please? Thanks

I have just downloaded AirDroid and am getting same error message on on my Mac only with -10000 instead of -11111

Initially it wouldn't open because it wasn't bought from MacStore. I opened it using Control click and it worked once, but now won't any more.

There are no spaces or capitals in either my email address or my password (though there are numbers and symbols in the password)

Can you help please? Thanks

Hi ,

Thank you for your feedback.

Would you like to update desktop Airdroid to the latest vision 3.6.0.0 to see if it works?

You can go to our official website to download it.
www.airdroid.com

By the way, we would like to know which feature do you usually use and when/where you will use it?

It would be much helpful for us to evaluate it and get closer to our users.

Thank you.

Feel free to let us know if you need further help.

Best Regards,

VBMVBMÖCÖ