My images automatically go to an external SD card. When I tried to use the web interface to delete, I got this:
![](http://forums.airdroid.com/files/images/Capture1.PNG)
The problem is that step 2 is impossible. There is no "select SD card" at all. When I click Files/External SD Card, the screen I get on the app looks nothing at all like what the web app is showing. Here's what I get immediately upon clicking "External SD Card":
![](http://forums.airdroid.com/files/images/Screenshot_2016-09-20-08-49-02.png)
At the top is a drop-down with the two cards, and the external one is selected. I tried clicking on various things, but there is never any "select SD Card", and no matter what I do, the web app always gives the same error message about needing to select the external card. Completely unable to delete images using the app. I went to the app store to see if there is an update, but it didn't offer one, so as far as I can tell, this is a bug in both the phone app and the embedded web app that goes with it (at least insofar as the "help" popup is concerned).
FIRST QUESTION: If the help popup is wrong, what is the right way?
SECOND QUESTION: When will this be fixed? I basically have to use another app to do the deletions now.
EDIT- more: After restarting the app, uninstalling and reinstalling, and fiddling with it, I can at least get something that starts to look like the help popup - momentarily. To repeat getting it, I have to stop and restart the app each time. What I get is also useless, however. The "interim" screen, which is shown on the left in the help popup above, looks like this on my phone:
![](http://forums.airdroid.com/files/images/Screenshot_2016-09-20-09-16-31%20blah.png)
It shows neither the internal nor external SD cards - both of which certainly exist. So, the fail is at least understandable as a bug - the app doesn't properly, or at all, detect SD cards, at least in this part of it.
The problem is that step 2 is impossible. There is no "select SD card" at all. When I click Files/External SD Card, the screen I get on the app looks nothing at all like what the web app is showing. Here's what I get immediately upon clicking "External SD Card":
![](http://forums.airdroid.com/files/images/Screenshot_2016-09-20-08-49-02.png)
At the top is a drop-down with the two cards, and the external one is selected. I tried clicking on various things, but there is never any "select SD Card", and no matter what I do, the web app always gives the same error message about needing to select the external card. Completely unable to delete images using the app. I went to the app store to see if there is an update, but it didn't offer one, so as far as I can tell, this is a bug in both the phone app and the embedded web app that goes with it (at least insofar as the "help" popup is concerned).
FIRST QUESTION: If the help popup is wrong, what is the right way?
SECOND QUESTION: When will this be fixed? I basically have to use another app to do the deletions now.
EDIT- more: After restarting the app, uninstalling and reinstalling, and fiddling with it, I can at least get something that starts to look like the help popup - momentarily. To repeat getting it, I have to stop and restart the app each time. What I get is also useless, however. The "interim" screen, which is shown on the left in the help popup above, looks like this on my phone:
![](http://forums.airdroid.com/files/images/Screenshot_2016-09-20-09-16-31%20blah.png)
It shows neither the internal nor external SD cards - both of which certainly exist. So, the fail is at least understandable as a bug - the app doesn't properly, or at all, detect SD cards, at least in this part of it.