[Help & FAQ] List of AirDroid's Help Articles!

je t'aime elise

je t'aime elise

C'est mon plaisir

nice app

not connected

How to add a device

remove a device

Hello, i paid from paypal 1 year for premium, in paypal and bank account i can see that money have been send but no activation in the airdroid account. I have emailed the information and photos screenshot of this problem to pay@airdroid.com

I am a subscriber but since paying for the app, my connection keeps dropping out every few minutes? can you help?

I am a subscriber but since paying for the app, my connection keeps dropping out every few minutes? can you help?

Hi,

Thank you for your feedback.

Would you like to write a feedback to us for a further check:

Steps: open AirDroid on your phone > Tools > Feedback.



Make sure to turn on “Attach error logs” so our developers(yes, the tech guys) can check the issue for you.

Feel free to let us know if you need further help.

Best Regards,

Good afternoon,

I am the owner of "4melya" account which previously was a premium account with "auto renew" payment system through credit card.

two months before my automatic payments went on normally and there was no problem. but the third payment does not seem to be automatic anymore. I went back to my "free" account with limited features.

then I try to pay back manually and choose "1 month billing option" but still can not return to "premium acount" type

every time I click "1 month billing acount" always appears the instructions "An active recurring subscription exists no need to buy again" then I click ok, but nothing changed

please help me to solve this problem

thank you